Refund Policy

At Brainaround, we strive to provide the best possible service to our users. We understand that there may be occasions where you may need to request a refund. This Refund Policy outlines the conditions under which refunds are issued. By using our Service, you agree to this policy.

1. Refund Request Period

Refund requests must be raised within 14 days of the date of the first purchase of a subscription. To request a refund, please contact our support team at support@brainaround.com with your purchase details.

2. Applicable Refund Amount

Refunds are applicable only for the last amount charged to the customer. This means that if you have made multiple payments, only the most recent payment will be considered for a refund.

3. Non-Refundable Situations

Failing to cancel a recurring subscription does not qualify for a refund. It is the customer's responsibility to manage and cancel their subscription if they do not wish to continue the service. To avoid unwanted charges, please ensure that you cancel your subscription before the next billing cycle.

4. Free Trial Period

A 14-day free trial is included with all licenses. We encourage customers to use this trial period to evaluate the service before making a purchase. The free trial allows you to explore all features of the Service without any financial commitment. Please take advantage of this trial to ensure that Brainaround meets your needs.

Contact Information

If you have any questions about this Refund Policy, please contact us at:

Aranghat Technologies Private Limited
No 14, 5th Cross, Sanjay Nagar,
Bangalore, Karnataka, 560094
India
Email: support@brainaround.com

By using the Service, you acknowledge that you have read, understood, and agree to be bound by this Refund Policy.